Customer service

Customer service help pages

Before you contact customer service, you may be able to find an answer to your question below?

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If the above 'Help pages' do not guide you further, you are welcome to contact our customer service. We answer all inquiries within 24 hours on weekdays. Remember to note your order number if your question concerns an existing order.


+45 26358800
(Weekdays from 10:00–12:00)

Jewelry by Grundled

Nørre Allé 13, Baghuset 1st floor
8000 Aarhus C

Customer service

Jewelry by Grundled

Helle Just Weiling

Designer, director and owner

Line Kirstine Kristensen
Sales, content creator and SoMe responsible

Martin Ejvind Arthur Weiling

Creative director and partner

CVR-nr / VAT.: DK38340867

B2B sales

Find contact details and more info about our B2B sales here


If you need to pick up an order bought online, you can find your way and see opening hours for collection here. Our showroom is only open for picking up orders.

It is therefore not possible to buy jewelry, return or make complaints. You can read more about returns and complaints in our FAQ.